Household Appliances

Protection for the appliances your family depends on every day. Manufacturer-approved parts, certified engineers, and our Fixed or Replaced guarantee on every repair.

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What's Included

All of Your Appliances, One Plan

Washing Machine

Drum failures, pump blockages, door seal leaks, electronic faults — all covered with manufacturer-approved parts.

Dishwasher

Not cleaning properly, leaking or failing to drain? Our engineers diagnose and fix dishwasher faults quickly.

Oven & Hob

Electric, gas and induction hobs, plus fan and conventional ovens — elements, thermostats, ignitors and more.

Fridge & Freezer

Compressor faults, thermostat failures, ice build-up and door seal issues — protecting your food and your pocket.

Tumble Dryer

Heating element failures, drum belt issues, sensor faults and condenser blockages — all repaired as standard.

Extractor Fan

Kitchen and bathroom extractor fan motor faults, wiring issues and shutter failures — keeping your home fresh.

A warm, traditional white kitchen
An elegant shaker-style kitchen with premium appliances
Simple Process

How It Works

Request a Quote

Tell us which appliances you'd like to cover. We’ll provide a comprehensive, all-in quote with no obligation and complete price transparency.

Engineer Visit

A certified appliance engineer visits your home. They carry manufacturer-approved parts for the most common repairs.

Fixed or Replaced

Your appliance is repaired to manufacturer spec. If it can't be repaired economically, we replace it at no extra charge.

Why Aurex Plan

Care for the Appliances That Care for You

Your washing machine, dishwasher and fridge work hard every single day. When one breaks down, the disruption to family life is immediate — and the repair bills can be eye-watering if you're not covered.

Aurex Plan appliance cover gives you a single, fixed monthly cost covering all your major appliances. One plan. One call. One bill. Our engineers arrive with the right parts and fix the problem first time, 98% of the time.

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Genuine Manufacturer Parts

We use only approved parts to repair your appliances to the original specification.

Fixed or Replaced

Beyond economical repair? We replace it. No extra charge, no quibble, no delay.

Prompt Scheduling

We understand a broken appliance can't wait. We'll schedule an engineer at the earliest available time.

All Major Brands

Bosch, Samsung, Hotpoint, Beko, AEG, Miele, Siemens, Zanussi and more.

Brands We Cover

Don't see your brand? Call us — we cover most major domestic appliance manufacturers.

Questions Answered

Appliance Cover FAQs

Our standard appliance plan covers washing machines, dishwashers, ovens and hobs (electric, gas and induction), fridge-freezers, tumble dryers and extractor fans. If you have a specific appliance not listed here, call us — we cover most domestic appliances and can advise on your specific model.
We generally cover appliances up to 8 years old as standard. Appliances older than this may still be covered subject to a brief condition assessment, which we can arrange at your convenience. Premium and well-maintained older appliances are often well worth covering — contact us to discuss your specific situation.
Yes, always. We use genuine manufacturer-approved parts wherever available. This ensures your appliance performs as intended, maintains any remaining manufacturer warranty, and gives you confidence that the repair will last. We never use counterfeit or substandard parts.
Our Fixed or Replaced guarantee means that if your appliance is beyond economical repair, we will replace it with an equivalent model at no additional cost. We handle the sourcing and installation of the replacement appliance — so you're never left without the essential items your home depends on.
You can book a repair by calling our 24/7 line on 0333 002 0723 or by using the online quote form on our website. For urgent situations such as a broken fridge or flooded washing machine, we prioritise your appointment and get an engineer to you as soon as possible. For routine faults, we'll agree a convenient time that works around your schedule.

Ready to Cover Your Appliances?

One comprehensive plan. All your major appliances covered. No surprises, ever.

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