Is drainage inspection included?

Yes. Drainage inspections including CCTV surveys are included where required to diagnose a blockage or structural issue within your covered drainage system.

Plumbing & Drainage

From burst pipes to blocked drains, we respond fast and fix it right. Get transparent quotes and 24/7 emergency support that connects you directly to a real plumber, every time.

Get a Quote for Plumbing & Drainage

Burst pipe or flooding? Don't wait — call us now for immediate assistance. Call Now

Burst & Leaking Pipes

Emergency response to burst or leaking pipes, including trace and access to locate hidden leaks within your home.

Blocked Drains

High-pressure drain jetting and manual clearance of blocked internal and external drains. CCTV survey where needed.

Toilet Repair

Cistern faults, flush mechanism failures, overflows and leaks from the pan or seal — all covered under your plan.

Tap Replacement

Dripping taps, seized cartridges, and faulty stop taps. We'll repair or replace with a like-for-like fitting.

Water Pressure Issues

Low or excessively high water pressure diagnosed and resolved, including pressure-reducing valve replacement.

External Drainage

Blockages in external inspection chambers and drainage runs serving your property, including root intrusion clearance.

A clean, modern bathroom — the kind Aurex Plan helps protect

Your household, our plan

Protecting every tap, pipe and drain in your home.

Call or Request Online

Contact us 24/7 by phone or use our quote form. Once we understand the problem, we’ll provide a clear, upfront estimate for the entire job.

Plumber Visits

A qualified, vetted plumber arrives at your door, ready to diagnose and fix the issue first time.

Fixed or Replaced

We fix the issue completely. No repeat callouts, no revisits. If it can't be fixed, it's replaced.

Why Aurex Plan

Plumbing You Can Trust

A plumbing problem left unchecked can cause thousands of pounds in property damage. Aurex Plan gives you the peace of mind of knowing that a qualified, fully insured plumber is just one call away — day or night.

Our straightforward quoting process ensures we assess the issue, agree on a total cost, and get to work.

Get Your Free Quote

Fast Response

Available around the clock — we dispatch the nearest qualified plumber immediately.

Fully Insured Plumbers

All work is fully insured and guaranteed. Any issue with our repair, we return at no charge.

Internal & External

We cover drainage inside and outside your property boundary — not just what's under your roof.

What counts as a plumbing emergency?

A plumbing emergency is anything that poses an immediate risk of water damage or loss of essential water supply. This includes burst or actively leaking pipes, severe blockages causing overflow or flooding, complete loss of water supply, or sewage backing up into your home. Call our 24/7 emergency line immediately for any of these situations.

Do you clear external drains?

Yes. Our plumbing and drainage cover extends to external drainage systems serving your property, including external inspection chambers, drainage runs and gully traps. We use high-pressure water jetting and CCTV survey equipment to clear and diagnose external blockages.

How quickly can you respond to an emergency?

When a plumbing emergency strikes, we prioritize your call to ensure a rapid, same-day response that gets a professional to your door as quickly as possible.. For routine work, we'll schedule a convenient appointment, typically within 24–48 hours.

Is a drainage inspection included?

Yes. Where a CCTV drain survey is required to properly diagnose a covered blockage or structural issue, this is included in your plan. We won't charge extra for the diagnostic work needed to fix your problem correctly.

Do you cover lead pipe replacement?

We will fully investigate any issues relating to lead supply pipework within your property. Where lead pipes from the boundary stop-tap to your home are identified as the cause of a covered fault, replacement is included. We'll advise you of your options and any involvement required from your water supplier for the section outside your boundary.